Shipping & payment conditions

We ship with DHL, DPD and UPS. The prices in our offers are inclusive of VAT, but without packaging and shipping costs. These amount to each package size and weight from 5,40 €. From a value of 150,00 € shipping is free. For shipments that we send directly from the manufacturer to you, the delivery service may differ.

The following payment methods are available: PayPal, prepayment, credit card (Visa, Mastercard).

If a payment by invoice has been agreed upon receipt of the goods, the buyer will automatically be in default if the payment is not paid 14 days after receipt of the invoice. In case of default of payment, we are entitled to demand default interest in the amount of 5% above the respective base interest rate. For each reminder, a charge of € 2.50 will be charged.

Bestellungen mit Stickerei

Bei Bestellungen mit Stickerei verlängert sich die Lieferzeit entsprechend dem Auftragsumfang. Der zeitliche Aufwand wird individuell kalkuliert und wird dem Käufer per E-Mail oder per Telefon bekanntgegeben. Durchschnittlich kalkulieren wir ca. 10 - 14 Werktage nach Auftragsfreigabe.

Prices delivery via DPD

3kg 5kg 10kg 15kg 20kg 25kg 31,5kg
5.40€ 5.90€ 6.70€ 8.50€ 9.20€ 10.50€ 11.50€

Inselzuschlag 13,00 € per shipment (plus freight price according to the price list) is charged for the following islands: Fähreinsel Hiddensee, Heligoland, Chiemsee, Pellworm, Hooge, Langeness, Foehr, Amrum, Sylt, Langeoog, Spiekeroog, Wangerooge, Norderney, Juist, Baltrum , Borkum. Island deliveries can lead to extended terms.
Belgien, Luxemburg, Niederlande² ³, Österreich
2kg 4kg 6kg 8kg 10kg 12kg 14kg 16kg 18kg 20kg 25kg 31,5kg
10.90€ 11.80€ 12.70€ 13.70€ 14.80€ 15.95€ 17.20€ 18.30€ 19.50€ 20.70€ 23.50€ 26.10€
Dänemark²,³, Liechtenstein4, Schweiz³,4, Tschechien
2kg 4kg 6kg 8kg 10kg 12kg 14kg 16kg 18kg 20kg 25kg 31,5kg
12.50€ 13.40€ 14.50€ 15.50€ 16.70€ 18.00€ 19.20€ 20.50€ 21.70€ 22.80€ 25.70€ 28.70€

2) Netherlands and France without overseas territories. Denmark excl. Greenland (GL) and Faroe Islands (FO). Serbia without Kosovo. Italy including Vatican City (VA).
3) For certain destinations an island surcharge will be charged.
4) On consignments to Switzerland and Liechtenstein, a surcharge on the net freight price is levied due to exchange rate differences. The amount of the supplement depends on the current exchange rate

Other countries on request